Attorney General Cuomo Secures Landmark Agreement With Arbitron To Cure Defects In Ra

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Kenny Guido

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ATTORNEY GENERAL CUOMO SECURES LANDMARK AGREEMENT WITH ARBITRON TO CURE DEFECTS IN RADIO RATINGS SYSTEM THAT THREATENED TO DRIVE MINORITY BROADCASTERS OUT OF BUSINESS

Agreement Requires Arbitron to Overhaul Portable People Meter System for Determining Radio Ratings in New York that has failed to Accurately Measure Minority Listenership

Cuomo’s Agreement Also Requires Arbitron to Pay More Than $200,000 to Resolve Lawsuit, and Provide More Than $100,000 to Minority Broadcasters

NEW YORK, NY (January 7, 2009) - Attorney General Andrew M. Cuomo today announced a groundbreaking agreement with Arbitron, the second largest media ratings service, requiring the company to overhaul its system for determining radio ratings in New York in response to allegations that minority listeners are undercounted. The agreement resolves a lawsuit filed by the Attorney General in the New York Supreme Court in October 2008 against Arbitron for failing to disclose important flaws in the PPM methodology that inadequately represented African-American and Hispanic listening habits and deceptively claiming that its Portable People Meter (“PPM”) system is valid, fair, and representative of diverse radio markets. The consent order filed with the Supreme Court outlines the ways in which Arbitron must take immediate action to improve PPM.
The agreement, which is the first of its kind in the nation, requires Arbitron to adopt new standards to cure flaws in its PPM methodology, which is used to measure radio listening habits. Under the agreement, Arbitron must also pay $260,000 to settle claims of fraud and illegality that the Attorney General raised in his lawsuit regarding Arbitron’s use of the flawed methodology. Further, Arbitron will make a contribution of $100,000 to the National Association of Black Owned Broadcasters and the Spanish Radio Association to support minority radio and fund an advertising campaign of at least $25,000 dedicated to promoting minority radio.
“The radio airwaves should represent the diversity of New York State,” said Attorney General Cuomo. “With this lawsuit, we sought to address the misrepresentation of a flawed product in the marketplace and its impact on the communities that need the most protection. This agreement ensures that Arbitron will fairly measure radio listenership in New York and fairly represent New York’s diverse radio market. As Arbitron works to improve this product, which should not have been released in its current form, my office will aggressively hold Arbitron to rigorous standards to make PPM a better product.”
The agreement requires Arbitron to:
  • Pay $260,000 to resolve claims of fraud and illegality;
  • Pay $100,000 to minority trade associations to support minority radio;
  • Cure key flaws and substantially improve the PPM methodology in New York by, for example, increasing the recruitment of individuals who only use cell-phones (a disproportionate percentage who are racial minorities) and ensuring that a higher proportion of panelists across racial demographics successfully operate the PPM;
  • Fund a study, overseen by the Attorney General, to determine and cure measurable bias the PPM methodology may have on racial minorities;
  • Fund an advertising campaign of at least $25,000 dedicated to promoting minority radio; and
  • Obtain accreditation from the Media Rating Council.
Benjamin Jealous, President of the NAACP stated, “We commend New York Attorney General Andrew Cuomo for fighting against unfairness and discrimination in the radio marketplace. Arbitron attempted to use a methodology that dramatically undercounts and misrepresents the listening habits of racial and ethnic minorities. With this Agreement, the Attorney General is holding Arbitron accountable for making sure that minorities are represented. Given that radio stations owned and operated by African Americans and other racial and ethnic minorities are critical channels of communication into our communities, we cannot underestimate the importance of this Agreement.”
The ICBC Broadcast Holdings, Inc., Spanish Broadcast Systems, and Univision Communications, Inc. issued the following statement: “We deeply appreciate Attorney General Cuomo's commitment to ensuring that Arbitron complies with the law. Arbitron’s implementation of its unaccredited and misleading PPM system has been devastating to radio stations serving African American and Hispanic citizens of New York. We welcome the Attorney General’s requirement of accelerated actions by Arbitron to bring its flawed and discriminatory PPM system to a competence level which can be embraced by all broadcasters. We thank and applaud Attorney General Cuomo for his leadership on this critically important civil rights issue.”
This case was handled by Alphonso B. David, Deputy Bureau Chief of the Civil Rights Bureau, Spencer Freedman, Counsel to the Civil Rights Bureau, and Andrew J. Elmore, Assistant Attorney General in the Civil Rights Bureau.
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This is the best piece of news I've heard concerning radio in the last 10 motherf***en years.
 
so is this saying that radio should be the way it was when we were going up at we will here a mix of things not just a station dedicated to playing one type of music.
 
From a television perspective (I work in that industry), I remember A.C. Nielsen going through the same issues in terms of minority under-representation. Then, just DAYS before my daughter was born, I was sent a "diary", given $4 bucks and became a Nielsen "family" for a week. I couldn't really "fill it out" since I was at the hospital for most of this time as my daughter was born.

I am curious to see if Arbitron does make me (and other Latinos and African-Americans) a radio "family" member in the near future, carrying around one of those PPM devices as it picks up any radio transmissions being heard. To which THAT was the problem there. I mean, unless you're working class/"street savvy", what white person is going to go around in the South Bronx, Bed-Stuy, Brownsville or Bushwick with a PPM device picking up La Mega, La Kalle, Hot 97, Amor 93.1, Power 105.1, Kiss-FM or 'BLS transmissions?

Let's see if the next "books" make a difference for those stations! 😀
 
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How does this effect dance music? and how are blacks and hispanics being inadequately respresented?.....in my opinon the only thing thats being inadequately represented is real dance music by real dance artist...regardless if its sung by a hispanic/black/white/whateve...

I mean most radio stations here in nyc have been dominated by so called "black" music for the past 17 years....majority of the music u hear is by black artist on the radio either some form of r&b or some form of chezze hip pop......

even so called "white/hispanic" stations like ktu or pulse z100 are complety dominated by black artist... and some white/hispanic pop artist...but the majority of music these stations play is by black artist...in some shape or form...they ll play a rhinna song for example...then they ll make some chezze dance mix to that same exact rhinaa song...and call it a dance mix...

yet a so called "black" station like 97.1 or 105..dont play any white/hispanic artist for the most part.. unless they sound black like Mariah Carrey....they would never play a britney spears... now if the situation was reversed and a so called white/hispanic station ONLY played white/hispanic artist it would be rascism.....yet its ok for a so called black station like 97.1 or 105 to only play black music....

the grammys are completed dominated by black artist like jay z/t i/lil wayne.... and 1 rock group....for the most part
media trys to group rap/r&b into the dance catagory as well ...so we have no real dance music artist being represented

but yet a so called white/hispanic station like ktu/pulse /z100 for the most part... a good majority of the music they play is by black artist...

in todays time i dont see what these stations are basing there rotation of songs on?
other then the money these stations are being payed to play a song.... all the stations for the most part just play the same hand full of songs repetively....

I mean for the most part everyone downloads there music for free...unless they cant find it for free...then they ll actualy pay for it....

so radio can no longer go on sales of a particualar song since most people dont buy the music any more...so what exactly are they basing there song list on....there all playing the same boring repetive songs....mainly by black artist...or a artist who is trying to sound black....
 
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