customers

I HAD AN INCIDENT THE OTHER DAY WITH A CUSTOMER WHO CAME IN AND CLAIMED THAT SHE TOOK THE NOZZLE OF THE GAS AND IT WENT ALL OVER HER CAR. SHE SAID SHE WANTED HER MONEY BACK BLAH BLAH. SO I IMMEDIATLY GO TO THE BACK AND GET THIS KITTY LITTER AND GET READY TO PUT IT IN THE GAS CAUSE THAT PROTOCAL...

Why did I just take a phone call for my supervisor, who is out on a business call. the caller wanted to know when he would be back. I stated that "Mr. so&so" didn't give me that information. His reply was "well, tell "Mr. so&so" that when he leaves, he should give an estimated return time."...